Netflix Error NQM.434

If you get the error code NQM.434 with this message:

Proxy or Unblocker Detected
You'll need to turn these services off and try again to download content. For more help, visit (NQM.434)

It means your device or network connects to Netflix through a VPN, proxy, or unblocker app or service.

To learn about using VPNs with Netflix, how to check if a VPN might be active, or how to get help turning a VPN off, go to Watching TV shows and movies through a VPN.

These steps can often fix the problem. After each step, try Netflix again:

  • Turn the VPN app or service off

  • Reset the network settings on the device having the issue

  • Restore your modem or router to its default settings

    For help doing these steps, contact the VPN provider, device's manufacturer, or your internet service provider.
What to do next

If you're still having a problem but don't use these apps or services, or if you turned them off, contact your internet service provider to help:

  • Find out why your internet connection might show VPN or proxy activity.

  • Update your IP address or get a new IP address that matches your current location.

Related Articles