Join Netflix

HDR logo doesn't show next to TV shows and movies

If you don't see any TV shows or movies with the HDR logo in Netflix, follow these steps to fix the problem.

Windows 10

Make sure HDR Video is turned on

  1. Click or tap the Windows icon to open the Start Menu.

  2. Open Settings.

  3. Click System > Display.

  4. Click Windows HD Color settings.

  5. Turn on Stream Video HDR.

    Note:
    If you don't see the Stream HDR Video switch, your computer or display can't play HDR video. For more information about your device or display, contact the device manufacturer for help.

  6. Try Netflix again.

All other devices

We're looking into this problem. To help us investigate, please contact Netflix Customer Service.

Suggested Articles