A lock icon appears on profiles that require a PIN to watch or on TV shows and movies that aren't available with your current plan.
To restrict access to a specific profile on your account, you can protect it with a Profile Lock PIN. Profiles protected with a PIN will appear with a lock icon on the profile selection page and require a 4-digit PIN.
Learn more about parental controls on Netflix and how to add or remove a profile PIN.
While the vast majority of TV shows and movies are available on an ad-supported plan, a small number are not due to licensing restrictions. These titles will appear with a lock icon when you search or browse Netflix.
You may see a lock shown on titles:
In the Top 10 TV Shows or Top 10 Movies rows
When you search for something to watch
On the title page after you select a TV show or movie
Saved to your profile’s My List
In the Continue Watching row
For access to the full catalog in your country, upgrade to another plan.