Netflix says 'Your ad-supported plan is not available in this region.'
If you get the error code E120 or this message:
Your ad-supported plan is not available in this region.
Try streaming from a location where this plan is available. You can also change plans online at netflix.com to start watching here.
It usually means you're traveling or recently moved to a country where an ad-supported Netflix plan isn't available.
To fix the problem:
-
Try Netflix again while in the same country where you started the ad-supported plan.
If you're already in the same country where you started the ad-supported plan, there might be a different issue. Contact us for more help.