How to change your email address on Netflix

Smartphone screen showing Netflix security settings with the 'Email' option highlighted, featuring the address "joyce.byers@sbcglobal.net."

To change the email address you use to sign in to Netflix, go to the Change Email page. You may need to sign in if you haven’t already.

  • If a Kids profile is active, change to another profile first and then try again.

  • You may need to confirm your identity before making a change.

  • The email address must be between 4 and 50 characters.

  • You can't change to an email address that's already used on another account.

If you can't sign in with your current password, send yourself a password reset email.


If you forgot the email address you use for your account, go to our Update password, email or phone page, tap or click I don't remember my email or phone, then follow the steps.

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