How to use Netflix on your Google TV
Use this article to learn about Netflix features on your Google TV, and how to set up and sign out of your account. If you don't know if Netflix works on your device, follow the steps in the “Set Up Netflix” section.
Netflix is available on Hisense and Sony Google TVs. Streaming features on supported devices include:
Supported regions
Netflix is available worldwide. Most devices will work wherever Netflix is available, but some older devices will only work in the country where they were purchased. If you're considering buying
a new device, check with the manufacturer to see if it supports Netflix in your region.
Navigation
On most devices, you can browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents a category (for example,
comedies, dramas, TV shows) that we show you based on what you’ve watched. Older devices may not have rows of categories, but do allow you to scroll through My List, which you can
create using the Netflix website.
Resolution
Most devices can stream Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution.
Parental controls
You can set parental controls on individual profiles.
Subtitles & alternate audio
Learn how to turn on subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows and movies.
To check if 5.1 audio works on your device, go to any Netflix original to see if there is a 5.1 audio option. If not, this feature doesn't work on your device. You can change the appearance of subtitles and captions on many devices
Devices that don't support customization will show subtitles and captions in their default appearance.
To connect your Google TV to your Netflix account, make sure you are on the Home screen and select the steps for your device below.
Hisense Google TV
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Press the All Apps button on your Hisense remote.
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Select Netflix.
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Select Member sign in.
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Enter the email and password associated with your Netflix account.
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If you aren't a member, set up your membership.
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Select Continue.
Your device is now connected to your Netflix account.
To start over or sign in with a different email address at any point during this process, use the arrow keys on your controller to enter the following sequence:
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Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up
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Select Sign Out, Start Over, or Deactivate.
Sony Google TV
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Press the Home button on the wireless keyboard remote.
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Select All Apps.
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Use the arrow keys on the left side of your Sony Google TV remote to navigate to the Netflix app and press OK.
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Select Sign In.
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If you don't see Sign In, select Yes on the Are you a member of Netflix? screen.
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If you aren't a member, set up your membership.
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Enter your Netflix e-mail address and password.
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Select Continue.
Your device is now connected to your Netflix account.
To start over or sign in with a different email address at any point during this process, use the arrow keys on your controller to enter the following sequence:
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Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up
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Select Sign Out, Start Over, or Deactivate.
To sign out of the Netflix account on your device, follow these steps.
Hisense Google TV
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Go to the Netflix home screen, then go left to open the menu.
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At the bottom, select Get Help > Sign out > Yes.
Note:If you don't see Get Help, go up and select Settings
.
If you can't find Get Help, Settings, or Sign out:
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Using your remote, press these buttons in this order: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.
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On the menu that appears, select Sign out, Start Over, Reset, or Deactivate.
Sony Google TV
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Press the Home button on your remote to navigate to the Google TV home screen.
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Select All Apps.
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Select Settings.
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Select Applications.
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Select Manage Applications.
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Use the directional arrows to scroll until you see Netflix, then select it.
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Select Clear Data and press OK when prompted.