What is the General Data Protection Regulation?

The General Data Protection Regulation (GDPR) is a law in the European Union that governs how companies can use personal information, as of 25 May 2018. If you live in the European Economic Area (EEA), the GDPR gives you specific rights relating to your personal information.

  • The right to access your personal information. Much of the information that we store about our members is easily accessible by logging into your account in a browser and clicking on the Account option. You can learn more about how to access information.

  • The right to update (“rectify”) your personal information. As noted above, much of the information that we store about our members is easily accessible by logging into your account in a browser and clicking on the Account option. You can learn more about how to update information.

  • There are certain circumstances where you have the right to have your personal information deleted (“erased”) or otherwise removed from Netflix systems. You can find more information about how to delete and remove information.

  • There are certain circumstances where you have the right to object to, stop, or “restrict” processing of your personal information. This includes withdrawing your consent, where that is the basis on which we process your personal information. You can learn more information about how to do this.

  • You have the right to request a copy of your personal information. You can learn more about that process.

  • You have the right to complain to a data protection authority about our collection and use of your personal information.

To make requests, or if you have any other question regarding our privacy practices, please contact our Data Protection Officer/Privacy Office at privacy@netflix.com. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

See our Privacy and Security help page for information on more topics.