Using Netflix on your LG TV, Blu-ray player, or streaming media player

Welcome to Netflix on your LG TV, Blu-ray player, streaming media player, or home theater system! Use this article to learn about Netflix features and how to set up and sign out of your account. If you’re unsure if your device supports Netflix, follow the steps on the “Set up Netflix” tab to attempt to locate the Netflix app.

Netflix Features

Netflix is available on many LG devices.

Netflix streaming features on supported devices include:

Supported Regions
Netflix is available worldwide, and most devices will work wherever Netflix is available, though some older devices will only work in the country where they were purchased. See our Supported Region Map for details. If you are considering purchasing a new device, check with the manufacturer to see if it supports Netflix in your region.

Older devices may ask you to go to netflix.com/activate to set up your device. These devices only support Netflix in the US and Canada.

Navigation
On most devices, Netflix lets you browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents a category (Comedies, Dramas, TV shows, etc) that we present to you based on what you’ve watched.

Older devices may not have rows of categories, but do allow you to scroll through My List, which you can create using the Netflix website.

Resolution
Most devices are capable of streaming Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution (see our internet connection speed recommendations for more information).

Subtitles & Alternate Audio
Learn how to enable subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows and movies. To check if your device supports 5.1 audio, go to any Netflix Original to see if there is a 5.1 audio option. If not, your device does not support this feature. Many devices will let you customize the appearance of subtitles and captions. Devices that do not support customization will display subtitles and captions in their default appearance or are not configured to display subtitles.

Parental Controls
Netflix allows you to set parental controls on individual profiles.

Set up Netflix

To connect your LG TV, Blu-ray player, streaming media player, or home theater system to your Netflix account, make sure you are on the Home screen and select the option below that best describes your device.

If you see the Internet TV option on-screen

  1. Select Internet TV from the Home screen.
  2. Select Netflix.
  3. Select Sign In.​
    • If you do not see Sign In, select Yes on the Are you a member of Netflix? screen.
    • If you are not yet a member, set up your membership.
  4. Enter your Netflix email address and password and select Sign In.

If you see the Premium option on-screen

  1. Select Premium from the Home screen.
  2. Select Netflix.
  3. Select Sign In.​
    • If you do not see Sign In, select Yes on the Are you a member of Netflix? screen.
    • If you are not yet a member, set up your membership.
  4. Enter your Netflix email address and password.
  5. Select Sign In.

If you see the Netcast option on-screen

  1. Navigate to Netcast, then select Netflix.
  2. Select Sign In.​
    • If you do not see Sign In, select Yes on the Are you a member of Netflix? screen.
    • If you are not yet a member, set up your membership.
  3. A code will appear. Enter this activation code at netflix.com/activate.

If you wish to start over and/or sign in with a different email address at any point during this process, enter the following sequence using the arrow keys on your controller:

  • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up
  • Select Sign Out, Start Over, or Deactivate.

Your device is now connected to your Netflix account. Enjoy!

Sign out of Netflix

To sign out of your LG TV, Blu-ray player, streaming media player, or home theater system from your Netflix account, begin from the Home screen and select the option below that best describes your device.

If you see the Premium option on-screen

  1. Select Premium Apps.
  2. Select Settings.
    • If you do not see Settings, move on to the following step.
  3. Select Options.
    • You may need to press the green button with two dots on your remote to complete this step.
  4. Select Netflix Deactivate.

If you see the Netcast option on-screen

  1. Select Netcast.
  2. Select Setup.
  3. Select Service Maintenance. If you do not see Service Maintenance, skip to the steps for the Setup option below.
  4. Select Netflix Deactivate.
  5. Select OK to confirm deactivation.

If you see the Setup option on-screen

  1. Select Setup.
  2. Select Network.
  3. Select Netflix.
  4. Select Deactivate Netflix.
  5. Select YES to confirm deactivation.

If you were unable to perform the steps above, continue troubleshooting below.

If you do not see any of the above options

Sign out of Netflix
  1. Begin from the Netflix home screen.
  2. Navigate up and select Settings or the Gear icon .
  3. Select Sign out.
  4. Select Yes to confirm.
  5. You will now be given the option to sign in as a different Netflix member.

If you cannot locate Settings or the Gear icon:

  1. From within the Netflix app, use the arrows on your remote to enter the following sequence:
    • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.
  2. Select Sign out, Start Over, Deactivate, or Reset.
  3. You will now be given the option to sign in as a different Netflix member.

Netflix in Ultra HD

Netflix is available in Ultra HD on most LG Ultra HD TVs. To stream in Ultra HD, you will need: