Using Netflix on your LG TV, Blu-ray player, or streaming media player

Welcome to Netflix on your LG TV, Blu-ray player, streaming media player, or home theater system! Use this article to learn about Netflix features and how to set up and sign out of your account. If you’re unsure if your device supports Netflix, follow the steps in the “Set up Netflix” section to attempt to locate the Netflix app.

Netflix Features
Set up Netflix
Sign out of Netflix
Netflix in Ultra HD
Netflix in HDR

Netflix is available on many LG devices.

Supported regions

Netflix is available worldwide. Most devices will work wherever Netflix is available, but some older devices will only work in the country where they were purchased. If you're considering buying a new device, check with the manufacturer to see if it supports Netflix in your region.

Older devices may ask you to go to netflix.com/activate to set up your device. These devices only support Netflix in the United States and Canada.

Navigation

On most devices, you can browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents a category (for example, comedies or dramas) that we present to you based on what you’ve watched.

Older devices may not have rows of categories, but do allow you to scroll through My List, which you can create using the Netflix website.

Resolution

Most devices can stream Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution.

Parental controls

You can set parental controls on individual Netflix profiles.

Subtitles & alternate audio

Learn how to turn on subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows and movies. To check if 5.1 audio works on your device, go to any Netflix original to see if there is a 5.1 audio option. If not, this feature doesn't work on your device. You can customize the appearance of subtitles and captions on many devices. Devices that don't support customization will show subtitles and captions in their default appearance.

On some devices, you can also stream select titles with Dolby Atmos audio, including the models below.

  • LG OLED TVs (2017 or newer models)

To connect your LG TV, Blu-ray player, streaming media player, or home theater system to your Netflix account, make sure you are on the Home screen and select the option below that best describes your device.

If you see the Netflix option on-screen

  1. Select Netflix from the Home screen.

  2. Select Sign In.​

    • If you do not see Sign In, select Yes on the Are you a member of Netflix? screen.

    • If you are not yet a member, set up your membership.

  3. Enter your Netflix email address and password and select Sign In.

    • If an activation code appears instead of a Sign In screen, enter the code at netflix.com/activate.

Your device is now connected to your Netflix account. Enjoy!

If you see the Internet TV option on-screen

  1. Select Internet TV from the Home screen.

  2. Select Netflix.

  3. Select Sign In.​

    • If you do not see Sign In, select Yes on the Are you a member of Netflix? screen.

    • If you are not yet a member, set up your membership.

  4. Enter your Netflix email address and password and select Sign In.

    • If an activation code appears instead of a Sign In screen, enter the code at netflix.com/activate.

Your device is now connected to your Netflix account. Enjoy!

If you see the Premium option on-screen

  1. Select Premium from the Home screen.

  2. Select Netflix.

  3. Select Sign In.​

    • If you do not see Sign In, select Yes on the Are you a member of Netflix? screen.

    • If you are not yet a member, set up your membership.

  4. Enter your Netflix email address and password.

  5. Select Sign In.

Your device is now connected to your Netflix account. Enjoy!

If you see the Netcast option on-screen

  1. Navigate to Netcast, then select Netflix.

  2. Select Sign In.​

    • If you do not see Sign In, select Yes on the Are you a member of Netflix? screen.

    • If you are not yet a member, set up your membership.

  3. A code will appear. Enter this activation code at netflix.com/activate.

Your device is now connected to your Netflix account. Enjoy!

To sign out of your LG TV, Blu-ray player, streaming media player, or home theater system from your Netflix account, begin from the Home screen and select the option below that best describes your device.

If you see the Premium option on-screen

  1. Select Premium Apps.

  2. Select Settings.

    • If you do not see Settings, move on to the following step.

  3. Select Options.

    • You may need to press the green button with two dots on your remote to complete this step.

  4. Select Netflix Deactivate.

If you see the Netcast option on-screen

  1. Select Netcast.

  2. Select Setup.

  3. Select Service Maintenance.

    • If you do not see Service Maintenance, skip to the steps for the Setup option below.

  4. Select Netflix Deactivate.

  5. Select OK to confirm deactivation.

If you see the Setup option on-screen

  1. Select Setup.

  2. Select Network.

  3. Select Netflix.

  4. Select Deactivate Netflix.

  5. Select YES to confirm deactivation.

If you were unable to perform the steps above, continue to the steps below.

If you do not see any of the above options

Sign out of Netflix
  1. Begin from the Netflix home screen.

  2. Navigate left to open the menu, then select Settings.

    • If you don't see the menu, navigate up and select Settings or the gear icon gear icon .

  3. Select Sign out.

  4. Select Yes to confirm.

You'll now be given the option to sign in as a different Netflix member.

If you can't find Settings or the gear icon:

  1. From within the Netflix app, use the arrows on your remote to enter the following sequence:
    Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.

  2. Select Sign out, Start Over, Deactivate, or Reset.

You'll now be given the option to sign in as a different Netflix member.

Netflix is available in Ultra HD on most LG Ultra HD TVs. To stream in Ultra HD, you will need:

Netflix is available in Dolby Vision and HDR on select LG TVs and Blu-ray players. To stream in Dolby Vision or HDR, you will need:

  • A smart TV that supports either Dolby Vision or HDR10 and Netflix. (If you're using an HDR-capable Blu-ray player, you'll need to connect it to an HDR-capable Smart TV via an HDMI port that supports HDCP 2.2 or later - usually the HDMI 1 port.)

  • A Netflix plan that supports streaming in Ultra HD.

  • A steady internet connection speed of 25 megabits per second or higher.

  • Streaming quality set to Auto or High.