How to use Netflix on your Netgear streaming media player

Welcome to Netflix on your Netgear streaming media player! Use this article to learn about Netflix features and how to set up and sign out of your account. If you’re unsure if your device supports Netflix, follow the steps in the “Set up Netflix” section to attempt to locate the Netflix app.

Netflix Features
Set up Netflix
Sign out of Netflix

Netflix is available on select Netgear streaming media players. Netflix streaming features on supported devices include:

Supported Regions
Netflix is available on Netgear streaming media players in the United States, Canada, Latin America, Europe, Australia, and New Zealand.

Navigation
On most devices, you can browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents a category such as comedies, dramas, or TV shows that we show you based on what you’ve watched.

Resolution
Most devices can stream Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution.

Parental controls
You can set parental controls on individual profiles.

Subtitles & alternate audio
Learn how to turn on subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows and movies. Many devices let you choose the appearance of subtitles and captions. Some devices display subtitles and captions in their default appearance, or aren't set up to display subtitles.

To connect your Netgear streaming media player to your Netflix account, make sure you are on the Home screen and select the option below that best describes your device.

Netgear NeoTV

  1. Begin from your TV home screen.

  2. Press the Netflix button on your remote.

  3. Once in the Netflix app, select Sign In and follow the instructions on the screen.

Netgear Roku

Note:
This device will need to be activated on the manufacturer's website before you can use Netflix.
  1. From the main Home screen, select Netflix. If Netflix is missing, visit Netgear’s support site for assistance.

  2. Select Yes on the Are you a member of Netflix? screen.

  3. Enter your Netflix email address and password and select Sign In.

Your device is now connected to your Netflix account. Enjoy!

To sign out of the Netflix account on your device, follow the steps below.

Netgear NeoTV PRIME (GTV100)

  1. From the Netgear NeoTV home screen, select the All Apps icon.

  2. Highlight the Netflix app.

  3. Press and hold the OK button on your remote until the app information screen appears.

  4. Select Clear Data on the app information screen. Netflix is now deactivated from your device.

Netgear NeoTV (NTV200)

  1. From the Netgear NeoTV home screen, select Settings.

  2. Select General.

  3. Select Restore Factory Settings.

  4. Select Deactivate Netflix. Netflix is now deactivated from your device.

Netgear NeoTV (NTV300)

  1. From the Netgear NeoTV home screen, select Settings.

  2. Select General.

  3. Select Restore Factory Settings.

  4. Select Deactivate Netflix. Netflix is now deactivated from your device.

Netgear NeoTV Pro (NTV300S)

From the Netgear NeoTV home screen, select Settings.

Select General.

Select Restore Factory Settings.

Select Deactivate Netflix. Netflix is now deactivated from your device.

Netgear NeoTV Max (NTV300SL)

  1. From the Netgear NeoTV home screen, select Settings.

  2. Select General.

  3. Select Restore Factory Settings.

  4. Select Deactivate Netflix. Netflix is now deactivated from your device.

Netgear Roku

  1. Press the Home button on your remote.

  2. Select Settings.

  3. Select Netflix Settings.

  4. Select Deactivate this player from my Netflix account.

  5. Select Yes. Netflix is now deactivated from your device.

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