Using Netflix on your Nvidia Shield Android TV streaming media player

Welcome to Netflix on your Nvidia Shield Android TV streaming media player! Use this article to learn about Netflix features and how to set up and sign out of your account. If you’re unsure if your device supports Netflix, follow the steps on the “Set up Netflix” tab to attempt to locate the Netflix app.

Netflix Features

Netflix is available on select Nvidia Shield Android TV streaming media players. Streaming features on supported devices include:

Supported Regions:
Netflix is available on Nvidia Shield Android TV streaming media players in all regions where the Netflix service is available.

Navigation
On most devices, Netflix lets you browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents a category (Comedies, Dramas, TV shows, etc) that we present to you based on what you’ve watched.

Older devices may not have rows of movie categories, but do allow you to scroll through My List, which you can create using the Netflix website.

Resolution
Most devices are capable of streaming Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution (see our Internet Connection Speed recommendations for more information).

Subtitles & Alternate Audio
Learn how to enable subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many movies and TV shows. To check if your device supports 5.1 audio, go to any Netflix Original to see if there is a 5.1 audio option. If not, your device does not support this feature. Many devices will let you customize the appearance of subtitles and captions. Some devices will display subtitles and captions in their default appearance or are not configured to display subtitles.

Parental Controls
Netflix allows you to set parental controls on individual profiles.

Set up Netflix

To connect your Nvidia Shield Android TV streaming media player to your Netflix account, make sure you are on the Home screen and follow the steps below.

  1. From the home screen, select Netflix.
  2. Select Member Sign in.
  3. Enter your Netflix email address and password.
  4. Select Continue.

Your device is now connected to your Netflix account. Enjoy!

Sign out of Netflix

To sign out of the Netflix account on your device, follow the steps below.

Sign out of Netflix
  1. Begin from the Netflix home screen.
  2. Navigate up and select Settings or the Gear icon .
  3. Select Sign out.
  4. Select Yes to confirm.
  5. You will now be given the option to sign in as a different Netflix member.

If you cannot locate Settings or the Gear icon:

  1. From within the Netflix app, use the arrows on your remote to enter the following sequence:
    • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.
  2. Select Sign out, Start Over, Deactivate, or Reset.
  3. You will now be given the option to sign in as a different Netflix member.

Netflix in Ultra HD

Netflix is available in Ultra HD on all Nvidia Shield Android TV streaming media players. To stream in Ultra HD, you will need:

  • A TV compatible with Ultra HD streaming from Netflix, connected to your Nvidia Shield Android TV via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port).
  • A plan that supports streaming in Ultra HD. You can check which plan you're currently on at netflix.com/ChangePlan.
  • A steady Internet connection speed of 25 megabits per second or higher.
  • Make sure your streaming quality is set to "High." More information about video quality settings can be found in our Playback Settings article.