How to use Netflix on your Vodafone TV Box set-top box

Welcome to Netflix on your Vodafone TV Box! Use this article to learn about Netflix features and how to set up and sign out of your account.

Supported Models and Features
Set up Netflix
Sign out of Netflix
Netflix in Ultra HD
Netflix in HDR

Netflix is available on select Vodafone TV Boxes, listed below. Netflix streaming features on supported devices include:

Navigation
On most devices, you can browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents a category such as comedies, dramas, or TV shows that we show you based on what you’ve watched.

Resolution
Most devices can stream Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution.

Parental controls
You can set parental controls on individual profiles.

Subtitles & alternate audio
Learn how to turn on subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows and movies. Many devices let you choose the appearance of subtitles and captions. Some devices display subtitles and captions in their default appearance, or aren't set up to display subtitles.

Silent Sign-In
Some Vodafone set-top boxes support Silent Sign-In (SSI), a technology that enables automatic sign in. Netflix customers who are billed through Vodafone will automatically be signed in to their Netflix account on their new, additional, or replacement Vodafone set-top box if that box is SSI-enabled.

Device Series

Resolution

Subtitles & Audio

Cisco CIS5230

720p

Subtitles, Alternate Audio

Cisco CIS5100

720p

Subtitles, Alternate Audio

Arris VIP1002E

720p

Subtitles, Alternate Audio

Arris VIP2262E

720p

Subtitles, Alternate Audio

Cisco ISB2231

720p

Subtitles, Alternate Audio

Cisco ISB2201

720p

Subtitles, Alternate Audio

Arris VIP2502EW

720p

Subtitles, Alternate Audio

Technicolor TCH4008

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

Arris 7252S4K

4K

Subtitles, Alternate Audio, 5.1 Surround Sound

VBox 4k

4K

Subtitles, Alternate Audio, 5.1 Surround Sound

VBox+ 4k

4K

Subtitles, Alternate Audio, 5.1 Surround Sound

Vodafone TV PLAY

4K Ultra HD

Subtitles, alternate audio, 5.1 surround sound, Dolby Atmos

*SSI-enabled

If you’re unsure of your device’s model name or number, follow the steps in the “Set up Netflix” section to attempt to locate the Netflix app.

To connect your Vodafone TV Box to your Netflix account, start from the Home screen and choose from the options below.

Connect from the Menu

  1. Press the Menu button on your remote.

  2. Locate the Netflix app and press OK.

  3. Once in the Netflix app, select Sign In.

Your device is now connected to your Netflix account. Enjoy!

Connect from Start Apps

  1. Select the Start Apps menu.

  2. Select Todas or the VOD Applications.

  3. Locate the Netflix app and press OK.

  4. Once in the Netflix app, select Sign In.

Your device is now connected to your Netflix account. Enjoy!

Connect from Channel 95

  1. Use your remote to navigate to Channel 95.

  2. Select OK to launch the Netflix app.

  3. Once in the Netflix app, select Sign In.

Your device is now connected to your Netflix account. Enjoy!

Connect from your remote

  1. From voice search enabled remotes, press the voice button and say "Launch Netflix."

  2. Once in the Netflix app, select Sign In.

Your device is now connected to your Netflix account. Enjoy!

To sign out of the Netflix account on your device, follow these steps.

Exit and sign out of Netflix

  1. Go to the Netflix Home screen.

  2. On your remote, press the Back or Last button.

  3. On the right, select Settings gear icon .

  4. Select Sign out.

  5. Select Yes to confirm.

Exit Netflix without signing out

  1. Go to the Netflix Home screen.

  2. On your remote, press the Back or Last button.

  3. On the right, select Settings gear icon .

  4. Select Exit.

  5. Select OK.

Netflix is available in Ultra HD on select Vodafone TV Boxes. To stream in Ultra HD, you will need:

  • A Netflix plan that supports streaming in Ultra HD.

  • A 2014 or newer Ultra HD TV that is capable of streaming Ultra HD content at 60 Hz, connected to your set-top box via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port).

  • A steady internet connection speed of 15 megabits per second or higher.

  • Streaming quality set to High or Auto.

The following Vodafone TV Box models currently support Netflix in Ultra HD:

  • Arris 7252S4K

  • VBox 4k

  • VBox+ 4k

Netflix is available in HDR on select Vodafone set-top boxes. To stream in HDR, you will need:

  • A Netflix plan that supports streaming in Ultra HD.

  • A streaming device that supports either Dolby Vision or HDR and Netflix.

  • A smart TV that supports either Dolby Vision or HDR10 connected to your device via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port).

  • A steady internet connection speed of 15 megabits per second or higher.

  • Streaming quality set to High.

The following Vodafone models currently support Netflix in HDR:

  • VBox 4k

  • VBox+ 4k

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