If you see the error code F7111-5059 on your computer, it means that our systems have detected that you are connecting via a VPN, proxy, or “unblocker” service. Because our content library can vary by region and these services hide your region, you may not be able to stream some movies and TV shows when connected in this way.
If you received this error while trying to play content that you believe is available in your region, follow the troubleshooting steps below.
For best results, we also recommend ensuring your device's network settings are set to Automatic.
If you need help disconnecting from one of these services or restoring your connection's default settings, contact your device manufacturer or internet service provider.
A VPN or proxy may prevent you from streaming content that isn't available globally. Disable any VPN or proxy and try Netflix again.
Tunneling services proxy an IPv6 connection over an IPv4 network are not supported by Netflix, and may trigger an error message. If you're not sure if you are using one of these services, contact your internet service provider for assistance.
If you have disabled proxies, VPNs, or other routing software but still see this message, contact your internet service provider. They will be able to determine why your IP address is associated with proxy or VPN use.