How to use Netflix on your Comporium (Rock Hill Telephone) set-top box

Welcome to Netflix on your Comporium (Rock Hill Telephone) set-top box! Use this article to learn about Netflix features and how to set up and sign out of your account.

Supported Models and Features
Set up Netflix
Sign out of Netflix

Netflix is available on select Comporium set-top boxes, listed below. Netflix streaming features on supported devices include:

Navigation
On most devices, you can browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents a category such as comedies, dramas, or TV shows that we show you based on what you’ve watched.

Resolution
Most devices can stream Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution.

Parental controls
You can set parental controls on individual profiles.

Subtitles & alternate audio
Learn how to turn on subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows and movies. Many devices let you choose the appearance of subtitles and captions. Some devices display subtitles and captions in their default appearance, or aren't set up to display subtitles.

Device Series

Resolution

Subtitles & Audio

DCX3635

1080p

Subtitles, Alternate Audio

IP815

1080p

Subtitles, Alternate Audio

MP2000

1080p

Subtitles, Alternate Audio

MP2x50

1080p

Subtitles, Alternate Audio

If you’re unsure of your device’s model number, follow the steps in the “Set up Netflix” section to attempt to locate the Netflix app.

To connect your Comporium set-top box to your Netflix account, start from the Home screen and choose from the options below.

Connect from the Home Menu

  1. Press the Menu button on your remote.

  2. Scroll down to Apps and press OK.

  3. Locate the Netflix app and press OK.

  4. Once in the Netflix app, select Sign In.

Your device is now connected to your Netflix account. Enjoy!

Connect from your remote

  1. Begin from your TV home screen.

  2. Press the Netflix button on your remote.

  3. Once in the Netflix app, select Sign In and follow the instructions on the screen.

To sign out of the Netflix account on your device, follow these steps.

Exit and sign out of Netflix

  1. Go to the Netflix Home screen.

  2. On your remote, press the Back or Last button.

  3. On the right, select Settings gear icon .

  4. Select Sign out.

  5. Select Yes to confirm.

Exit Netflix without signing out

  1. Go to the Netflix Home screen.

  2. On your remote, press the Back or Last button.

  3. On the right, select Settings gear icon .

  4. Select Exit.

  5. Select OK.

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