Using Netflix on your Roku

Welcome to Netflix on your Roku! Use this article to learn about Netflix features and how to set up and sign out of your account. If you’re unsure if your device supports Netflix, follow the steps on the “Set up Netflix” tab to attempt to locate the Netflix app.

Netflix Features

Netflix is available on select Roku models. Netflix streaming features on supported devices include:

Navigation
On most devices, Netflix lets you browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents a category (Comedies, Dramas, TV shows, etc) that we present to you based on what you’ve watched.

Older devices may not have rows of movie categories, but do allow you to scroll through My List, which you can create using the Netflix website.

Resolution
Most devices are capable of streaming Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution (see our Internet Connection Speed recommendations for more information).

Subtitles & Alternate Audio
Learn how to enable subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many movies and TV shows. To check if your device supports 5.1 audio, go to any Netflix Original to see if there is a 5.1 audio option. If not, your device does not support this feature. Many devices will let you customize the appearance of subtitles and captions. Some devices will display subtitles and captions in their default appearance or are not configured to display subtitles.

Parental Controls
Netflix allows you to set parental controls on individual profiles.

Model Supported Regions Resolution Subtitles & Audio
Roku (2009 Models) US, Canada

480p

Roku 1 All Netflix Regions

480p/1080p*

*HDMI required for 1080p

Subtitles, Alternate Audio
Roku 2 All Netflix Regions 1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

Roku 3 All Netflix Regions 1080p Subtitles, Alternate Audio, 5.1 Surround Sound
Roku 4 All Netflix Regions 4K Subtitles, Alternate Audio, 5.1 Surround Sound
Roku MHL Stick All Netflix Regions 1080p

Subtitles, Alternate Audio

Roku Streaming Stick All Netflix Regions 1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

Roku TVs All Netflix Regions Same as TV Subtitles, Alternate Audio, 5.1 Surround Sound
Roku Express All Netflix Regions

480p/1080p*

*HDMI required for 1080p

Subtitles, Alternate Audio, 5.1 Surround Sound
Roku Express+ All Netflix Regions

480p/1080p*

*HDMI required for 1080p

Subtitles, Alternate Audio, 5.1 Surround Sound
Roku Premiere All Netflix Regions 4K Subtitles, Alternate Audio, 5.1 Surround Sound
Roku Premiere+ All Netflix Regions 4K Subtitles, Alternate Audio, 5.1 Surround Sound
Roku Ultra All Netflix Regions 4K Subtitles, Alternate Audio, 5.1 Surround Sound
Roku 4201PH / PLDT Philippines 1080p Subtitles, Alternate Audio, 5.1 Surround Sound
Roku / Telstra Australia Australia 1080p Subtitles, Alternate Audio, 5.1 Surround Sound

*For Roku 3 and earlier you may need to manually set your display type to 1080p to stream in this resolution.

Set up Netflix

Before you can watch Netflix movies and TV shows on your Roku, you must create a Roku account on the Roku website. Once the account is created, follow the steps for your Roku below.

Roku 1

  1. From the main Home screen, navigate to Home and select Netflix.
    • If Netflix is missing:
      • Navigate to Channel Store, then Movies & TV.
      • Select Netflix, then Add Channel, then go to channel.
  2. Select Yes on the Are you a member of Netflix? screen.
  3. A code will appear. Enter this activation code at netflix.com/activate.

All other Roku models

  1. From the main Home screen, navigate to Home and select Netflix.
    • If Netflix is missing:
      • Navigate to Streaming Channels, then Movies & TV.
      • Select Netflix, then Add Channel, then go to channel.
  2. Select Sign In on the Netflix home screen.

Your Roku is now connected to your Netflix account. Enjoy!

Sign out of Netflix

To sign out of the Netflix account on your device, follow the steps below.

Roku

  1. Press the Home button to navigate to the Roku Home Menu.
  2. Select Settings.
  3. Select Netflix Settings.
  4. Select Deactivate this player from my Netflix account.
  5. Select Yes. The device is now deactivated.

If you need to reactivate your Roku player, select Netflix from the home screen, then follow the on-screen prompts to reactivate.

Roku 2 (LT, XS or XD)

  1. Press the Home button to navigate to the Roku Home Menu.
  2. Highlight the Netflix app and press the star key on your remote.
  3. Select Remove channel.
  4. Once you confirm by selecting Remove channel again, the device will be deactivated.
    • Deactivating the Roku 2 in this manner will remove the Netflix channel from the main menu. To restore it, select Streaming Channels > Movies & TV > Netflix.

Roku 3 and Roku 4

Sign out of Netflix
  1. Begin from the Netflix home screen.
  2. Navigate up and select Settings or the Gear icon .
  3. Select Sign out.
  4. Select Yes to confirm.
  5. You will now be given the option to sign in as a different Netflix member.

If you cannot locate Settings or the Gear icon:

  1. From within the Netflix app, use the arrows on your remote to enter the following sequence:
    • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.
  2. Select Sign out, Start Over, Deactivate, or Reset.
  3. You will now be given the option to sign in as a different Netflix member.

Roku Streaming Stick

Sign out of Netflix
  1. Begin from the Netflix home screen.
  2. Navigate up and select Settings or the Gear icon .
  3. Select Sign out.
  4. Select Yes to confirm.
  5. You will now be given the option to sign in as a different Netflix member.

If you cannot locate Settings or the Gear icon:

  1. From within the Netflix app, use the arrows on your remote to enter the following sequence:
    • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.
  2. Select Sign out, Start Over, Deactivate, or Reset.
  3. You will now be given the option to sign in as a different Netflix member.

Roku TV

Sign out of Netflix
  1. Begin from the Netflix home screen.
  2. Navigate up and select Settings or the Gear icon .
  3. Select Sign out.
  4. Select Yes to confirm.
  5. You will now be given the option to sign in as a different Netflix member.

If you cannot locate Settings or the Gear icon:

  1. From within the Netflix app, use the arrows on your remote to enter the following sequence:
    • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.
  2. Select Sign out, Start Over, Deactivate, or Reset.
  3. You will now be given the option to sign in as a different Netflix member.

Roku Express, Premiere, and Ultra

Sign out of Netflix
  1. Begin from the Netflix home screen.
  2. Navigate up and select Settings or the Gear icon .
  3. Select Sign out.
  4. Select Yes to confirm.
  5. You will now be given the option to sign in as a different Netflix member.

If you cannot locate Settings or the Gear icon:

  1. From within the Netflix app, use the arrows on your remote to enter the following sequence:
    • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.
  2. Select Sign out, Start Over, Deactivate, or Reset.
  3. You will now be given the option to sign in as a different Netflix member.

Roku - Telstra Australia

  1. Press the Home button to navigate to the Roku Home Menu.
  2. Select Settings.
  3. Select Netflix Settings.
  4. Select Deactivate this player from my Netflix account.
  5. Select Yes. The device is now deactivated.

If you need to reactivate your Roku player, select Netflix from the home screen, then follow the on-screen prompts to reactivate.

Netflix in Ultra HD

Netflix is available in Ultra HD on select Roku streaming media players. To stream in Ultra HD, you will need:

  • A TV compatible with Ultra HD streaming from Netflix, connected to your Roku via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port).
  • A plan that supports streaming in Ultra HD. You can check which plan you're currently on at netflix.com/ChangePlan.
  • A steady Internet connection speed of 25 megabits per second or higher.
  • Streaming quality set to "High." More information about video quality settings can be found in our Playback Settings article.

The below is a list of Roku models that currently support Netflix in Ultra HD.

  • Roku 4
  • Roku Premiere
  • Roku Premiere+
  • Roku Ultra

If you experience any issues playing content in Ultra HD, follow the steps below to ensure your Roku is configured for Ultra HD output.

  1. From the Roku home menu, select Settings.
  2. Select Display.
  3. Select 4k UHD TV.
  4. Try Netflix again.