Using Netflix on your Roku

Welcome to Netflix on your Roku! Use this article to learn about Netflix features and how to set up and sign out of your account. If you’re unsure if your device supports Netflix, follow the steps on the “Set up Netflix” tab to attempt to locate the Netflix app.

Netflix Features

Netflix is available on many Roku models.

Navigation:
On most devices, Netflix lets you browse through rows of movies and TV shows, including a row dedicated to your My List selections. Each row represents a category (Comedy, Drama, TV shows, etc) that we present to you based on what you’ve watched. More information about how we recommend and display movies on your device can be found here.

Older devices may not have rows of movie categories, but do allow you to scroll through My List, which you can create using the Netflix website.

Supported Regions:
Netflix is available on Rokus in the US, Canada and the UK/Ireland.

Resolution:
Most devices are capable of streaming Netflix in high definition on fast Internet connections and will play Netflix in their maximum supported resolution (see our Internet Connection Speed recommendations for more information).

Subtitles & Alternate Audio:
Learn how to enable subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many movies and TV shows. To check if your device supports 5.1 audio, go to any Netflix Original to see if there is a 5.1 audio option. If not, your device does not support this feature. Many devices will let you customize the appearance of subtitles and captions. Older devices will display subtitles and captions in their default appearance or are not configured to display subtitles.

Set up Netflix

Before you can watch Netflix movies and TV shows on your Roku, you must create a Roku account on the Roku website. Once the account is created, follow the steps below.

  1. From the main Home screen, navigate to Home and select Netflix.
    • If Netflix is missing:
      • Navigate to Streaming Channels, then Movies & TV.
      • Select Netflix, then Add Channel, then go to channel.
  2. Select Sign In on the Netflix home screen.
  3. Enter member email address and select Next.
  4. Enter account password and select Sign In.
  5. Select Start.

Your Roku is now connected to your Netflix account. Enjoy!

Sign out of Netflix

To sign out of the Netflix account on your device, follow the steps below.

Roku

  1. Press the Home button to navigate to the Roku Home Menu.
  2. Select Settings
  3. Select Netflix Settings
  4. Select Deactivate this player from my Netflix account.
  5. Select Yes. The device is now deactivated.

If you need to reactivate your Roku player, simply select Netflix from the home screen, then follow the onscreen prompts to reactivate.

Roku 2

  1. Press the Home button to navigate to the Roku Home Menu.
  2. Highlight the Netflix application and press the star key on the remote.
  3. Select Remove channel.
  4. Once you confirm by selecting Remove channel again, the device will be deactivated.
    • Deactivating the Roku 2 in this manner will remove the Netflix channel from the main menu. To restore it, select Streaming Channels > Movies & TV > Netflix.

Roku 3

If you can sign into the Netflix application:

  1. Begin from the Netflix home screen.
  2. Press the Back button on your remote.
  3. Select the Gear icon on the right.
  4. Select Sign out.
  5. Select Yes to confirm.
  6. You will now be given the option to sign in as a different Netflix member.

If you cannot sign into the Netflix application:

Sign out of Netflix

To sign out of the Netflix account on your device, follow the steps below.

  1. From within the Netflix application, use the arrows on your remote to enter the following sequence:
    • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.
  2. Select Sign out or Deactivate.
  3. You will now be given the option to sign in as a different Netflix member.

*If you are unable to bring up the screen to sign out or deactivate, please make sure you are using the remote that came with your device as some universal remotes may not work correctly to enter the sequence. 

Roku Streaming Stick

If you can sign into the Netflix application:

  1. Begin from the Netflix home screen.
  2. Press the Back button on your remote.
  3. Select the Gear icon on the right.
  4. Select Sign out.
  5. Select Yes to confirm.
  6. You will now be given the option to sign in as a different Netflix member.

If you cannot sign into the Netflix application:

Sign out of Netflix

To sign out of the Netflix account on your device, follow the steps below.

  1. From within the Netflix application, use the arrows on your remote to enter the following sequence:
    • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.
  2. Select Sign out or Deactivate.
  3. You will now be given the option to sign in as a different Netflix member.

*If you are unable to bring up the screen to sign out or deactivate, please make sure you are using the remote that came with your device as some universal remotes may not work correctly to enter the sequence. 

Wait time: less than 1 minute