Using Netflix on your Android phone or tablet

Welcome to Netflix on your Android phone or tablet! Use this article to learn about Netflix features and how to set up and sign out of your account. If you’re unsure if your device supports Netflix, follow the steps on the “Set up Netflix” tab to attempt to locate the Netflix app.

Netflix Features
Set up Netflix
Sign out of Netflix
Netflix in HD
Netflix in HDR

Netflix is available on Android phones and tablets running Android 2.3 or later. The current version of the Netflix app requires Android version 5.0 or later.

Devices running earlier versions of Android OS (as well as the Samsung Galaxy 10.1" Tablet) will be prompted to download a compatible, earlier version of the Netflix app. To download Netflix on your Samsung Galaxy 10.1" Tablet (Model Number: GT-P7500), follow these instructions.

If your device is rooted or uncertified, you may not be able to download the Netflix app, or it may not function properly. Your device is not being blocked by Netflix, but there may be an issue with the device’s configuration. Contact your device manufacturer to determine if the device is certified and compatible with Netflix.

Netflix streaming features on supported devices include:

Supported Regions
Netflix is available on certified Android phones and tablets in all regions where the Netflix service is available.

Search for titles by tapping the magnifying glass in the upper right corner of the app. You can also scroll through rows of recommended genres on the home screen, or browse all genres from the menu in the upper left corner. To fast forward or rewind, tap anywhere on the screen, then slide your finger either forward or backward along the progress bar. Press the back button to exit the movie.

Android phones and tablets will support streaming in 480p or higher. See our "Netflix in HD" tab for more information.

Subtitles & Alternate Audio
During playback, tap the Subtitles and Alternate Audio icon at the top of the screen to configure subtitles and alternate language audio.

Download select titles to watch when you can't be online. See our article about downloads to learn more.

Because a wide variety of devices with different capabilities use the Android OS, certain Android devices are not compatible with the download feature. If you have downloaded the latest version of the Netflix app and are not able to download Netflix content, you will need to use a different device to use this feature.

Netflix is available on Android phones and tablets running Android 2.3 or later. The current version of the Netflix app requires Android version 5.0 or later.

To connect your Android phone or tablet to your Netflix account, make sure you are on the Home screen and follow the steps below.

These steps may vary slightly if your device was customized by you or the manufacturer. If you are unable to complete the steps below, visit your Android device manufacturer's website.
  1. Tap the Play Store app.

  2. Tap the magnifying glass in the upper right corner.

  3. Search for Netflix.

  4. Tap the Netflix app in the list.

  5. Tap Free, then tap OK.

  6. The installation is complete when the notification bar at the top of the screen displays Successfully Installed Netflix.

  7. Exit the Play Store.

  8. Find and launch the Netflix app.

  9. Enter your Netflix email and password.

Your device is now connected to your Netflix account. Enjoy!

The app may request permission to use your device's microphone because the Netflix app allows you to call customer support directly.
Having trouble downloading Netflix?

If you're having trouble downloading the Netflix app on your device, it may be due to an issue with your internet connection. Please visit Troubleshooting Network Connection Issues for help resolving this issue.

If you're seeing a specific error message when you attempt to download Netflix to your device, you may need to reach out to the device manufacturer for further assistance.

To sign out of the Netflix account on your device, follow the steps below.

  1. From within the Netflix app, select the Menu icon. This will either appear as in the upper left corner or in the upper right corner.

  2. Select Sign Out.

  3. Confirm that you would like to sign out of your account.

If you do not see the Sign Out option in the menu:

  1. Scroll to the bottom of the Netflix app.

  2. Select Account or Sign Out.

Signing out of your Netflix account will remove any titles you have downloaded through the app.

If you use Google's SmartLock feature to save passwords to your Google account, you may also need to remove your Netflix credentials from SmartLock. Visit Google's support article on this topic to learn more.

Netflix is available in HD on the Android tablets below.

Devices must run the latest firmware for HD playback to work properly.
  • Acer Predator 8 (GT-810)

  • Acer Iconia Tab 10 (A3-A30)

  • Amazon Fire HD 8" 2016 (KFGIWI)

  • Asus ZenPad S8 (P01MA, P01M)

  • Asus ZenPad 10 (P023, P021, P01T)

  • Asus ZenPad Z8 for Verizon (VZW_P008)

  • Google Nexus 7 2013

  • Google Nexus 9 (requires Android 6.0)

  • Google Pixel C

  • Huawei MediaPad M5 (SHT-AL09, SHT-W09, CMR-AL09, CMR-W09, CMR-AL19, CMR-W19)

  • Huawei MediaPad M5 10 Lite (BAH2-L09, BAH2-W19, DL-AL09, DL-W09)

  • Huawei MediaPad T5 10 (GS2-L09, GS2-W09, GS2-W19)

  • Lenovo Yoga 3 Pro (YT3-X90F, YT3-X90L, YT3-X90X)

  • Nvidia Shield Portable

  • Nvidia Shield Tablet

  • Nvidia Shield Tablet K1

  • Nvidia Tegra Note 7

  • Samsung Galaxy Tab S 8.4 (SM-T700, SM-T701, SM-T702, SM-T705, SM-T707)*

  • Samsung Galaxy Tab S 10.5 (SM-T800, SM-T801, SM-T802, SM-T805, SM-T807)*

  • Samsung Galaxy Tab S2* (SM-T710, SM-T715, SM-T715C, SM-T715Y, SM-T715N0, SM-T810, SM-T815, SM-T815C, SM-T815Y, SM-T815N0, SM-T817, SM-T817A, SM-T817V, SM-T817W, SM-T817P, SM-T817T, SM-T817R4)

    • *HD only available on Samsung Galaxy Tab S2 with Android M (version 6.0–6.0.1)

  • Samsung Galaxy Tab S3 (SM-T825, SM-T825Y, SM-T827, SM-T825N0, SM-T827V, SM-T825C, T825X, T827R4, SM-T820, T820X)

  • Samsung Galaxy Tab S4 (SM-T835, SM-T835C, SM-T835N, SM-T837, SM-T837P, SM-T837V, SM-T837A, SM-T837R4, SM-T830, SM-T830X)

  • Samsung Galaxy View (SM-T670, SM-T677, SM-T677A, SM-T677V)

Netflix is available in HD on the Android phones below.

Devices must run the latest firmware for HD playback to work properly.
  • Asus ZenFone 2 (Z00AD, Z00ADA, Z00ADB, Z00ADC)

  • Asus ZenFone 3 Ultra (ASUS_A001)

  • Asus ZenFone Zoom (Z00XS)

  • Google Nexus 6

  • Google Nexus 5X

  • Google Nexus 6P

  • Google Pixel and Pixel XL

  • Honor 10 (COL-L29)

  • HTC One A9 (One A9U)

  • HTC Butterfly 3 (B830X)

  • Huawei Mate 10 Pro (BLA-A09, NEO-L29)

  • Huawei Nova 3 (PAR-LX1M)

  • Huawei P20 (EML-LO9, EML-L29, EML-AL00, EML-TL00, CLT-LO9, CLT-L29, CLT-L0J, CLT-L5A, CLT-L04, CLT-AL00, CLT-TL00, CLT-AL01, CLT-TL01)

  • LG G3 (D850, D851, D855, LS990, US990, VS985)

  • LG G6 (LG-H870DS, LG-H870S, LG-H870, LG-H870DSV, LG-H870V, LG-H871S, LG-H873, LG-AS993, LGUS997, VS988, LG-H872, LG-LS993, LG-H871, LG-H872PR, LGM-G600L, LGM-G600V, LGM-G600S, LGM-G600K)

  • LG G7 (LM-G710N, LM-G710VM, LG-G710, LM-G710, LM-G710V)

  • LG G7 One (LM-Q910)

  • LG V20 (VS995, LG-H918, LG-LS997, LG-US996, LG-H910, LGV34, LG-F800S, LG-F800K, LG-F800L, LG-H990N, LG-H990TR, LG-H990T, LG-H990ds, LG-H990, LG-H915, LG-H910PR, L-01J)

  • LG V30 (L-01K, LG-AS998, LG-H930, LG-H931, LG-H932, LG-H933, LG-LS998, LG-US998, LGM-V300K, LGM-V300L, LGM-V300S, LGM-V300V, VS996)

  • LG V35 (LM-V350N, LM-V350)

  • LG V40 (LM-V409N, LM-V405)

  • Motorola DROID Turbo (XT1254)

  • Motorola DROID Turbo 2 (XT1585) *HD playback only on Android 6 (Marshmallow)

  • Motorola Moto X 2014 (XT1092, XT1093, XT1095, XT1096, XT1097)

  • Razer Phone

  • Samsung Galaxy Note 4 (SM-N910A, SM-N910P, SM-N910T, SM-N910V, SM-N910R4)

  • Samsung Galaxy Note 5 (SM-N920C, SM-N9208, SM-N920I, SM-N920G, SM-N920A, SM-N920W8, SM-N920T, SM-N920V, SM-N920P, SM-N920R4, SM-N920R6, SM-N920R7)

  • Samsung Galaxy Note 7 (SM-N930A, SM-N930V, SM-N930P, SM-N930T, SM-N930R4, SM-N930R6, SM-N930U, SM-N930R7, SM-N930W8, SM-N9300, SM-N930F)

  • Samsung Galaxy Note 8 (SM-N950F, SM-N950FD, SM-N950N, SM-N950U, SM-N950W, SM-N950U1, SM-N9500, SM-N9508, SM-N950D, SM-N950J, SC-01K, SCV37)

  • Samsung Galaxy Note 9 (SM-N9600, SM-N9608, SM-N960D, SM-N960J, SM-N960U, SM-N960U1, SM-N960W, SM-N960XC, SM-N960XU, SM-N960F, SM-N960N, SM-N960X, SM-N960XN)

  • Samsung Galaxy S6 (SM-G920T, SM-G920T1, SM-G920P, SM-G920R6, SM-G920R7, SM-G920R4, SM-G920V, SM-G920I, SM-G920F, SM-G9208, SM-G920W8, SM-G920A, SM-G920AZ)

  • Samsung Galaxy S6 Edge (SM-G925T, SM-G925P, SM-G925R6, SM-G925R7, SM-G925R4, SM-G925V, SM-G925I, SM-G925F, SM-G9250, SM-G925W8, SAMSUNG-SM-G925A)

  • Samsung Galaxy S6 Edge+ (SM-G928F, SM-G928C, SM-G9287C, SM-G928I, SM-G928G, SM-G928A, SM-G928W8, SM-G928T, SM-G928V, SM-G928P, SM-G928R4)

  • Samsung Galaxy S7 (SM-G930P, SM-G930T, SM-G930A, SM-G930AZ, SM-G930U, SM-G930R7, SM-G930R6, SM-G930T1, SM-G930R4, SM-G930V, SM-G891A)

  • Samsung Galaxy S7 Edge (SM-G935P, SM-G935T, SM-G935A, SM-G935U, SM-G935R4, SM-G935V)

  • Samsung Galaxy S8 (SC-02J, SC-03J, SCV35, SCV36, SM-G9500, SM-G9508, SM-G950F, SM-G950N, SM-G950U, SM-G950U1, SM-G950W, SM-G950X, SM-G950XC, SM-G950XN, SM-G950XU, SM-G9550, SM-G955F, SM-G955N, SM-G955U, SM-G955U1, SM-G955W, SM-G955X, SM-G955XC, SM-G955XN, SM-G955XU)

  • Samsung Galaxy S9 (SC-02K, SC-03K, SCV38, SCV39, SM-G9600, SM-G9608, SM-G960F, SM-G960N, SM-G960U, SM-G960U1, SM-G960W, SM-G960X, SM-G960XC, SM-G960XN, SM-G960XU, SM-G9650, SM-G965F, SM-G965N, SM-G965U, SM-G965U1, SM-G965W, SM-G965X, SM-G965XC, SM-G965XN, SM-G965XU)

  • Sony Xperia X (F5121, F5122)

  • Sony Xperia X Compact (F5321, SO-02J)

  • Sony Xperia X Performance (F8131, F8132, SO-04H, 502SO, SOV33)

  • Sony Xperia XZ (F8331, F8332, SO-01J, 601SO, SOV34)

  • Sony Xperia XZ Premium (G8141, G8142, SO-04J)

  • Sony Xperia XZs (G8231, G8232, SO-03J, SOV35, 602SO)

  • Sony Xperia XZ1 (G8341, G8342S, G8343)

  • Sony Xperia XZ2 (H8314, H8324, H8216, H8276, H8266, H8296, SOV37, SO-03K, 702SO, SO-05K)

  • Sony Xperia XZ2 Premium (H8116, H8166, SO-04K, SOV48, SOV38)

  • Sony Xperia XZ3 (H8416, H9436, H9493)

  • Sony Xperia Z5 (SO-01H, E6603, E6633, E6653, E6683, SOV32, 501SO, SO-03H, E6833, E6853, E6883, SO-02H, E5803, E5823)

In addition to the models listed above, you can stream Netflix in HD on devices powered by the following chipsets. Check with the manufacturer of your device to confirm hardware specifications:

  • Qualcomm Snapdragon 630

  • Qualcomm Snapdragon 660

  • Qualcomm Snapdragon 670

  • Qualcomm Snapdragon 835

  • Qualcomm Snapdragon 845

Streaming Netflix in HDR requires Netflix app version 5.0 for Android. To stream in HDR, you will need:

Netflix is available in Dolby Vision on the Android devices below.

Devices must run the latest firmware for Dolby Vision playback to work properly.
  • LG G6

Netflix is available in HDR10 on the Android devices below.

Devices must run the latest firmware for HDR10 playback to work properly.
  • Honor 10

  • Huawei Mate 10 Pro

  • Huawei P20

  • LG G7

  • LG G7 One

  • LG V30

  • LG V35

  • LG V40

  • Razer Phone

  • Samsung Galaxy Note 8

  • Samsung Galaxy Note 9

  • Samsung Galaxy Tab S3

  • Samsung Galaxy Tab S4

  • Samsung Galaxy S9

  • Sony Xperia XZ Premium

  • Sony Xperia XZ1

  • Sony Xperia XZ2

  • Sony Xperia XZ2 Premium

  • Sony Xperia XZ3

Having a problem? Visit Troubleshoot Streaming Issues on your Android device for help.