Signing in with a secondary profile email address

Members who have added an email address to a secondary profile can use that email to sign in to Netflix. This offers a personalized sign-in experience and enables easier sign in - no coordinating with the account owner for sign-in codes or passwords.

  • You can still switch profiles and watch in any profile, regardless of how you sign in to Netflix

  • Email addresses can’t be added to Kids profiles, so they can’t sign in to Netflix directly

How to add an email address to a profile

Account owners or profile users can add or update a profile email at any time from the Account page. You may also be prompted to add an email address to a profile when signed in to Netflix.

  1. Go to the Account page in a web browser. You may need to sign in if you aren't already.

  2. Select Profiles, then choose your profile.

  3. Click on your profile name to edit personal and contact information.

  4. Under Contact Info, add or update the profile email.

    Note: Each email address must be unique and cannot already be used on another Netflix account or profile.

  5. A confirmation email will be sent to both the account owner and the secondary profile.

How to sign in with a profile’s email

Once an email is added, you can sign in using your email address and a one-time passcode (sign-in code) sent by email.

If you have trouble signing in with your profile email, you can still sign in using the primary account email and sign-in code or password.

The account owner can view, change, or remove any secondary profile emails from the Profiles section of the Account page. Secondary profile users can change or remove their own email address, but they can’t change others on the account.

Account actions that require multi-factor authentication (MFA) will still be sent to the account owner’s primary contact method (email or phone). If you see a prompt for verification, you will need to contact the account owner to retrieve the code.

If you're having trouble getting or using a sign-in code, these steps can help fix common issues. If you're having other issues signing in to your Netflix account, see Can't sign in to Netflix.

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