Privacy and Security Help Page

This page links to our help articles that answer privacy and security questions. We try to make information easy for you to find, so sometimes you will find the same information in more than one article. Be sure to review our Privacy Statement.

• The answers to the most common questions can be found here.

• How to hide titles from viewing history

• Phishing or suspicious emails or texts claiming to be from Netflix

• How to stop someone from using your account

• How to keep your account secure

• I received a ‘password reset required’ email

• How to manage email from Netflix

• How do I manage the text messages I get from Netflix?

• Customer Surveys from Netflix

• What personal information Netflix holds about you and how to request a copy

• Deletion, removal and retention of information

• Deleting your Netflix account

• How to remove payment methods from your account

• How to create, change, or delete profiles

• Accessing and updating your personal information

• How to stop certain uses of your personal information

• How the Netflix recommendations system works

• What is the General Data Protection Regulation?