How to use Netflix on your Sky set-top box

Use this article to learn about Netflix features on your Sky set-top box, and how to set up and sign out of your account.

Supported Models and Features
Set Up Netflix
Sign Out of Netflix
Netflix in Ultra HD
Netflix in HDR

Netflix is available on select Sky set-top boxes.

Device Series

Resolution

Subtitles & Audio

Sky Box

4K UHD

Subtitles, alternate audio, 5.1 surround sound, Dolby Atmos

Sky Pod

4K UHD

Subtitles, alternate audio, 5.1 surround sound, Dolby Atmos

To connect your Sky set-top box to your Netflix account, start from the home screen and choose from the options below.

Connect from your remote

  1. Begin from your TV home screen.

  2. Press the Netflix button on your remote.

  3. Once in the Netflix app, select Sign In and follow the instructions on the screen.

Connect from Channel 800

  1. Use your remote to navigate to Channel 800.

  2. Once in the Netflix app, select Sign In and follow the instructions on the screen.

Connect from home screen

  1. From the home screen, go to Favourite Apps and select Netflix.

  2. Once in the Netflix app, select Sign In and follow the instructions on the screen.

To sign out of the Netflix account on your device, follow these steps.

Exit and sign out of Netflix

  1. Go to the Netflix Home screen.

  2. On your remote, press the Back or Last button.

  3. On the right, select Settings gear icon .

  4. Select Sign out.

  5. Select Yes to confirm.

Exit Netflix without signing out

  1. Go to the Netflix Home screen.

  2. On your remote, press the Back or Last button.

  3. On the right, select Settings gear icon .

  4. Select Exit.

  5. Select OK.

Netflix is available in Ultra HD on select Sky set-top boxes. To stream in Ultra HD, you will need:

  • A Netflix plan that supports streaming in Ultra HD.

  • A 2014 or newer Ultra HD TV that is capable of streaming Ultra HD content at 60 Hz, connected to your set-top box via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port).

  • A steady internet connection speed of 15 megabits per second or higher.

  • Streaming quality set to High or Auto.

You can watch Netflix in Ultra HD on the following Sky models:

  • Sky Box

  • Sky Pod

Netflix is available in HDR on select Sky set-top boxes. To stream in HDR, you will need:

  • A Netflix plan that supports streaming in Ultra HD.

  • A streaming device that supports either Dolby Vision or HDR and Netflix.

  • A smart TV that supports either Dolby Vision or HDR10 connected to your device via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port).

  • A steady internet connection speed of 15 megabits per second or higher.

  • Streaming quality set to High.

You can watch Netflix in HDR on the following Sky models:

  • Sky Box

  • Sky Pod

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