How to use Netflix on your MagentaTV

Use this article to learn about Netflix features on Telekom's MagentaTV, and how to set up and sign out of your account.

Netflix Features
Set Up Netflix
Sign Out of Netflix
Netflix in Ultra HD
Netflix in HDR

Netflix is available on select Telekom MagentaTV cable boxes. Netflix streaming features on supported devices include:

Navigation
On most devices, you can browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents a category (such as comedies, dramas, or TV shows) that we show you based on what you’ve watched.

Resolution
Most devices can stream Netflix in high definition on fast internet connections and will play Netflix in the highest supported resolution.

Parental controls
You can set parental controls on individual profiles.

Subtitles & alternate audio
Learn how to turn on subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows and movies. Many devices let you choose how subtitles and captions look. Some devices show subtitles and captions in their default appearance, or aren't set up to show subtitles.

On some devices, you can also stream select titles with Dolby Atmos audio.

*If you don't see Netflix on your Telekom device, contact Telekom customer support. Netflix is not currently available on the Media Receivers 200 and 400.

To connect your MagentaTV to your Netflix account, start from the Home screen choose from the options below.

Connect from the EPG button

  1. Press the EPG button on your remote.

  2. Select Channel 983 from the EPG menu.

  3. Press the red button on your remote to select Netflix.

  4. Once in the Netflix app, select Sign In.

Your device is now connected to your Netflix account.

Connect from the TV-Apps Starseite

  1. Press the Menu button on your remote.

  2. Select TV-Apps at the top of the menu.

  3. Select Starseite.

  4. Select Netflix.

  5. Once in the Netflix app, select Sign In.

Your device is now connected to your Netflix account.

Connect from the TV-Apps Videotheken

  1. Press the Menu button on your remote.

  2. Select TV-Apps at the top of the menu.

  3. Select Videotheken.

  4. Select Netflix.

  5. Once in the Netflix app, select Sign In.

Your device is now connected to your Netflix account.

Connect from the Videothek

  1. Press the Menu button on your remote.

  2. Select Videothek at the top of the menu.

  3. Select Mehr Videotheken.

  4. Select Netflix.

  5. Once in the Netflix app, select Sign In.

Your device is now connected to your Netflix account.

Connect from the Home button

  1. Press the Home button on your remote.

  2. Select Recommended Apps at the top of the menu.

  3. Select Netflix.

  4. Once in the Netflix app, select Sign In.

Your device is now connected to your Netflix account.

Connect from Channel 983

  1. Use your remote to navigate to Channel 983

  2. Once in the Netflix app, select Sign In.

Your device is now connected to your Netflix account.

To sign out of the Netflix account on your device, follow these steps.

Exit and sign out of Netflix

  1. Go to the Netflix Home screen.

  2. On your remote, press the Back or Last button.

  3. On the right, select Settings gear icon .

  4. Select Sign out.

  5. Select Yes to confirm.

Exit Netflix without signing out

  1. Go to the Netflix Home screen.

  2. On your remote, press the Back or Last button.

  3. On the right, select Settings gear icon .

  4. Select Exit.

  5. Select OK.

Netflix is available in Ultra HD on select MagentaTV cable boxes. To stream in Ultra HD, you will need:

  • A Netflix plan that supports streaming in 4K Ultra HD.

  • A 2014 or newer 4K Ultra HD TV that is capable of streaming 4K Ultra HD content at 60 Hz, connected to your cable box via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port).

  • A steady internet connection speed of 15 megabits per second or higher.

  • Streaming quality set to High or Auto.

Netflix is available in HDR on select MagentaTV cable boxes. To stream in HDR, you will need:

  • A Netflix plan that supports streaming in Ultra HD.

  • A streaming device that supports either Dolby Vision or HDR and Netflix.

  • A smart TV that supports either Dolby Vision or HDR10 connected to your device via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port).

  • A steady internet connection speed of 15 megabits per second or higher.

  • Streaming quality set to High.

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