How to use Netflix on your SFR set-top box

Use this article to learn about Netflix features on your SFR set-top box, and how to set up and sign out of your account.

Supported Models

Set Up Netflix

Sign Out of Netflix

Netflix in Ultra HD

Netflix in HDR

Netflix is available on select SFR set-top boxes.

Silent Sign-In (SSI)
Some SFR set-top boxes support Silent Sign-In, a technology that enables automatic sign-in. Netflix customers who are billed through SFR will automatically be signed in to their Netflix account on their new, additional, or replacement SFR set-top box if that box is SSI-enabled.

Device Series	Resolution	Subtitles & Audio
Box 4K de SFR*	4K UHD	Subtitles, alternate audio, 5.1 surround sound
ConnectTV*	4K UHD	Subtitles, alternate audio, 5.1 surround sound
ConnectTV 2.0*	4K UHD	Subtitles, alternate audio, 5.1 surround sound, Dolby Atmos
Décodeur Plus de SFR (STB7)*	4K UHD	Subtitles, alternate audio, 5.1 surround sound
LaBox v1 (EGCI 422)*	1080p HD	Subtitles, alternate audio, 5.1 surround sound
LaBox v2 (EGCI 426 / 428 / 429)*	1080p HD	Subtitles, Alternate Audio, 5.1 Surround Sound
SFR-G8800	1080p HD	Subtitles, alternate audio, 5.1 surround sound
SFR Box 8*	4K UHD	Subtitles, alternate audio, 5.1 surround sound
ConnectTV v3*	4K UHD	Subtitles, alternate audio, 5.1 surround sound, Dolby Atmos
ConnectTV 3.0*	4K UHD	Subtitles, alternate audio, 5.1 surround sound, Dolby Atmos

*SSI-enabled

To connect your SFR set-top box to your Netflix account, follow these steps.

Connect from Video on Demand

From the SFR Home screen, select Video On Demand.
Select Netflix.
Once in the Netflix app, select Sign In and follow the instructions on the screen.

Connect from Applications

From the SFR Home screen, select Applications.
Select Netflix.
Once in the Netflix app, select Sign In and follow the instructions on the screen.

Connect from Channel 66

Use your remote to go to Channel 66.
Once in the Netflix app, select Sign In and follow the instructions on the screen.

Connect on Connect TV

Connect from your remote

Begin from your TV home screen.
Press the Netflix button on your remote.
Once in the Netflix app, select Sign In and follow the instructions on the screen.

Connect from Apps row (Applications Et Jeux)

From the Home screen, navigate up one row to the row titled Application Et Jeux.
Find and select Netflix.
Once in the Netflix app, select Sign In and follow the instructions on the screen.

To sign out of the Netflix account on your device, follow these steps.

Exit and sign out of Netflix

Go to the Netflix Home screen.
On your remote, press the Back or Last button.
On the right, select Settings .
Select Sign out.
Select Yes to confirm.

Exit Netflix without signing out

Go to the Netflix Home screen.
On your remote, press the Back or Last button.
On the right, select Settings .
Select Exit.
Select OK.

Netflix is available in Ultra HD on select SFR set-top boxes. To stream in Ultra HD, you will need:

A Netflix plan that supports streaming in Ultra HD.
A 2014 or newer Ultra HD TV that is capable of streaming Ultra HD content at 60 Hz, connected to your set-top box via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port).
A steady internet connection speed of 15 megabits per second or higher.
Streaming quality set to High or Auto.

You can watch Netflix in HD on the following SFR models:

Box 4K de SFR
ConnectTV
ConnectTV 2.0
Décodeur Plus de SFR (STB7)
SFR Box 8

Netflix is available in HDR on select SFR set-top boxes. To stream in HDR, you will need:

A Netflix plan that supports streaming in Ultra HD.
A streaming device that supports either Dolby Vision or HDR and Netflix.
A smart TV that supports either Dolby Vision or HDR10 connected to your device via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port).
A steady internet connection speed of 15 megabits per second or higher.
Streaming quality set to High.

You can watch Netflix in HDR on the following SFR models:

ConnectTV
ConnectTV 2.0
SFR Box 8