Netflix is a prepaid subscription service that allows you to watch unlimited TV shows and movies on all of your devices, from laptops to TVs, phones, and tablets. Netflix members are automatically charged monthly on the date they signed up. Read on for more information about Netflix prices, payment methods, charges, and more.
If you’re new to Netflix and want to know more about the service, visit Getting Started with Netflix.
We have a variety of plans to fit your life.
Mobile - (17 MYR per month) Watch on 1 mobile or tablet screen in SD quality.
Basic - (35 MYR per month) Watch on 1 screen in SD quality.
Standard - (45 MYR per month) Watch on 2 screens at a time with HD available.
Premium - (55 MYR per month) Watch on 4 screens at a time with HD and Ultra HD available.
For more information about plans, see Netflix Streaming Plans. With each plan, you can watch unlimited TV shows and movies on all of your devices, from laptops to TVs, phones, and tablets. You can cancel at any time.
Credit and Debit Cards
We accept international Visa, MasterCard, and American Express cards.
Cards must be enabled for recurring e-commerce transactions to work with Netflix.
If you have a prepaid card with a Visa, MasterCard, or American Express logo, you can enter your card’s information on our payment page. If the bank that issued the card approves our authorization request, we will accept this card for payment.
Mobile Carrier Billing
We no longer support iTunes as a method of payment for new members. Existing members who currently use iTunes as a method of payment can continue to do so.
While Netflix charges monthly, you can add one or more gift cards to your account to cover more than one month of service. You can purchase as many gift cards as you would like, and you will have Netflix service until your gift card balance is consumed.
Netflix only charges the monthly subscription fee, which may or may not include local tax depending on your location. Some financial institutions add additional transaction fees for foreign transactions. These fees are charged by your bank, so if you have questions, please contact your financial institution.
Sign in to the Netflix website and visit your Account to update your Netflix payment information. Some payment options will direct you to their website to complete the update process. See How can I pay for Netflix? above for accepted payment options.
Go to your Account page, select Change billing day and follow the instructions.
There are a few reasons you may be seeing a charge that was more than you expected.
Taxes - Depending on where you live, you may be charged taxes in addition to your membership price. For more information about tax rates and amounts, see Questions About Tax .
Fees - In some countries, card companies may charge an extra fee for cross-border transactions. Please note that even if we charge in local currency, banks or financial institutions may change the currency to USD.
Authorizations - If you've added or changed your method of payment, you may see an authorization for roughly the same amount as the cost of the monthly Netflix membership. These requests are not charges, but may temporarily affect your available balance until your financial institution releases the funds.
Plan change - If you or someone in your household upgraded your Netflix plan, your bill will reflect the upgraded plan price.
If your billing date is scheduled for a date that does not occur in a given month (such as the 31st), you'll be billed on the last day of that month instead.
You may receive this message if:
Netflix was unable to receive payment because the financial institution rejected the monthly charge.
To resolve this issue, sign in to your Netflix account and update or change your payment method.
Your Netflix billing date is different from the date you pay your credit card. If you have exceeded your credit card limit in the timeframe between your payment and when Netflix charged your subscription, the Netflix charge was declined.
To resolve this issue, you can free up your current credit card limit and retry the transaction.
If you're still having trouble, please try a different payment method or contact your financial institution to ensure your payment information is up to date and supports e-commerce transactions.
Netflix accepts many payment methods. If you’ve confirmed that your payment method is listed under “How can I pay for Netflix?” above, and your payment method is still not being accepted, contact us for further assistance.