Using Netflix on your Partner TV set-top box
Welcome to Netflix on your Partner TV set-top box! Use this article to learn about Netflix features and how to set up and sign out of your account.
Netflix is available on select Partner TV set-top boxes, listed below. Netflix streaming features on supported devices include:
Navigation
On most devices, you can browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents a category such as comedies, dramas,
or TV shows that we show you based on what you’ve watched.
Resolution
Most devices can stream Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution.
Parental controls
You can set parental controls on individual profiles.
Subtitles & alternate audio
Learn how to turn on subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows and movies. Many devices let you choose the appearance
of subtitles and captions. Some devices display subtitles and captions in their default appearance, or aren't set up to display subtitles.
Silent Sign-In (SSI)
Some Partner TV set-top boxes support Silent Sign-In, a technology that enables automatic sign in. Netflix customers who are billed through Partner TV will automatically be signed in
to their Netflix account on their new, additional, or replacement Partner TV set-top box if that box is SSI-enabled.
|
Device Series |
Resolution |
Subtitles & Audio |
|---|---|---|
|
Partner TV* |
4K |
Subtitles, Alternate Audio, 5.1 Surround Sound |
*SSI-enabled
If you’re unsure of your device’s model name, follow the steps in the “Set up Netflix” section to attempt to locate the Netflix app.
To connect your Partner TV set-top box to your Netflix account, start from the Home screen and choose from the options below.
Connect from your remote
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Begin from your TV home screen.
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Press the Netflix button on your remote.
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Once in the Netflix app, select Sign In and follow the instructions on the screen.
Connect from the Menu
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Press the Partner button on your remote.
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Under the Home menu, select Netflix.
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Select OK to launch the Netflix app.
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Once in the Netflix app, select Sign In.
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If you are not yet a member, follow the signup prompts or set up your membership online.
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Your device is now connected to your Netflix account. Enjoy!
Connect from Channel 25
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Use your remote to navigate to Channel 25.
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Select OK to launch the Netflix app.
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Once in the Netflix app, select Sign In.
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If you are not yet a member, follow the signup prompts or set up your membership online.
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Your device is now connected to your Netflix account. Enjoy!
To sign out of the Netflix account on your device, follow these steps.
Exit and sign out of Netflix
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Go to the Netflix Home screen.
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On your remote, press the Back or Last button.
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On the right, select Settings
. -
Select Sign out.
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Select Yes to confirm.
Exit Netflix without signing out
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Go to the Netflix Home screen.
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On your remote, press the Back or Last button.
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On the right, select Settings
. -
Select Exit.
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Select OK.
Netflix is available in Ultra HD on select Partner TV set-top boxes. To stream in Ultra HD, you will need:
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A Netflix plan that supports streaming in Ultra HD.
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A 2014 or newer Ultra HD TV that is capable of streaming Ultra HD content at 60 Hz, connected to your set-top box via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port).
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A steady internet connection speed of 15 megabits per second or higher.
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Streaming quality set to High or Auto.
The following Partner TV models currently support Netflix in Ultra HD:
-
Partner TV