Your Inquiry to Legal Process
We are launching the Netflix Law Enforcement Portal. You will be asked to create an account to resubmit your requests through the portal if your country is supported. We will send you an email with additional guidance.
Thank you for contacting Netflix. Your email message has reached an automated inbox. This inbox is monitored for legal process inquiries only.
If your inquiry is regarding a customer service issue, please refer to help.netflix.com. We do not respond to customer service-related inquiries through this email address.
If you are a law enforcement official, you are in the right place. Netflix does its best to respond to law enforcement requests within 3 weeks of receipt. If additional information is needed, we will contact you. In order to prevent any delays in processing your request, please refrain from sending duplicates or multiple status requests.
For emergency disclosure requests involving imminent danger of death or serious physical injury to a person, please include “Emergency” in the subject line. Netflix will only evaluate emergency requests from law enforcement officials. All other requests will be handled on a routine basis.
Thank you,
Netflix
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